ADLA Academy

Corporate Training

The Peace Maker : EQ Skills For Conflict-Ready Leaders

Overview

This 1 day leadership programme is designed for mid- level and senior managers who are required to lead people, manage conflict, and make decisions under pressure. Grounded in Directive Communication Psychology, this programme equips leaders with practical emotional intelligence and communication tools to navigate difficult conversations, influence effectively, and lead with clarity and authenticity. Participants will gain deep insight into how thinking patterns, emotional drivers, and unconscious assumptions shape communication and leadership behaviour and how to manage them constructively in real workplace situations.

Who Should Attend

Mid-Level Managers, Senior Managers, Functional Heads & Team Leaders Emerging Senior Leaders preparing for higher leadership roles

Learning Objective

  1. Communicate with clarity and emotional awareness.
  2. Manage conflict and difficult conversations more effectively
  3. Influence and persuade across different thinking styles.
  4. Recognise assumptions and emotional limits that affect leadership decisions.
  5. Apply practical tools to improve leadership communication and team dynamics.

Learning Methodology

Short inputs combined with facilitated discussions to encourage participation, idea sharing, and active engagement.

Guided self-reflection activities to help participants gain clarity on their leadership style, communication patterns, and time management habits.

Small group discussions and case sharing to learn from diverse perspectives across senior, junior, and emerging leadership levels.

Simple, hands-on activities focused on communication, time focus, and mentoring skills that can be applied immediately at work.

Participants relate concepts directly to their current roles, challenges, and leadership responsibilities.

Structured reflection and action planning to help participants translate learning into practical leadership actions.

Learning Outcome

Participants will be able to:

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CP - The Peace Maker : EQ Skills For Conflict-Ready Leaders

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